Frequently Asked Questions

How can I contact customer support?

You can reach our customer support via email, live chat on the website, or by calling the hotline number listed in the “Contact Us” section.

What is Guptodhan’s return and refund policy?

Returns and refunds depend on the seller’s policy. You can request a return within the stated time, and our support team will assist you in resolving the issue quickly.

Can I track my order?

Yes! After your order is confirmed, you will receive a tracking link or order ID to monitor the delivery status in real-time.

What payment methods are available?

We accept Cash on Delivery (COD), Bkash, Nagad, Rocket, and online banking options for secure and convenient transactions.

How can I place an order?

Simply browse products, add them to your cart, and proceed to checkout. Fill in your shipping details and select a payment method to complete your order.

What is Guptodhan?

Guptodhan is a trusted Bangladeshi multi-vendor e-commerce platform where you can explore a wide variety of products from multiple sellers all in one place.

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FAQs

Frequently Asked Questions